Legal & Privacy
Euro Coin Terms
To the extent that you (“you,” “your,” or “User”) have a Circle Account, these Euro Coin Terms (“Terms”) augment the Circle Account User Agreement in respect of, and governs your use of, the Circle Account (as defined in the Circle Account User Agreement) for any transactions involving EUROC Services (as defined in Section 1 below). Users with a Circle Account are referred to herein as “User Type A.” To the extent you do not have a Circle Account but hold EUROC (as defined below), these Terms still apply to your holding and use of EUROC (such Users are referred to herein as “User Type B”). For the avoidance of doubt, Users Type B are not customers of Circle, as Users Type B do not have a Circle Account.
By obtaining and using EUROC, you understand and expressly agree to these Terms, regardless of whether or not you are a customer of Circle, and you acknowledge that you have reviewed and understand each of the disclosures made in this section. Any provisions of these Terms that only apply to User Type A or User Type B will be specifically noted herein. Unless so noted, each Section of these Terms apply to both User Type A and User Type B, and any use of “you” or “your” refers to both User Type A and User Type B.
Section 26 of these Terms governs how these Terms may be changed over time; the date of the last update is set forth at the top of these Terms.
- About EUROC
EUROC is a digital token issued by Circle Internet Financial, LLC (“Circle”) that operates on each of the blockchains listed here (collectively, as of any date of determination, the “EUROC Supported Blockchains”, and each such digital token, “EUROC” or “Euro Coin”). EUROC is regulated as a form of stored value or prepaid access under the laws governing money transmission (or the statutory equivalent) in the various U.S. states and territories. For the avoidance of doubt, these Terms only apply to EUROC issued by Circle.
EUROC is fully backed by an equivalent amount of euro-denominated assets held by Circle with regulated financial institutions in segregated accounts apart from Circle’s corporate funds, on behalf of, and for the benefit of, Users (the “Segregated Accounts”). This means that for every EUROC issued by Circle and remaining in circulation, Circle will hold on behalf of Users either one euro (“EURO”) or an equivalent amount of euro-denominated assets in its Segregated Accounts (the “EUROC Reserves”). EUROC is not designed to intrinsically create returns for holders, increase in value, or otherwise accrue financial benefit to the EUROC holder.
- Scope of EUROC and Key Terms
The following only applies to User Type A: As you have agreed to, and are subject to, the Circle Account User Agreement, Circle makes available the following EUROC-related Services (as defined in the Circle Account User Agreement): (i) issue EUROC from euro from Circle, (ii) redeem EUROC for euro from Circle, and (iii) send and receive EUROC to and/or from Circle Accounts (collectively, the “EUROC Services”). Your use of the EUROC Services is subject to these Terms. Any of the EUROC Services can be discontinued at any time in accordance with Section 17 of these EUROC Terms.
You understand and agree that you may only tokenize euro to EUROC and redeem EUROC for euro in your Circle Account directly with Circle to the extent that you have a Circle Account in good standing.
If you choose to use Circle’s “EUROC Express” service as part of the EUROC Services, incoming financial institution fiat wires can be automatically settled as EUROC in your Circle Account, and EUROC sent from your Circle Account to another Circle-hosted deposit address can automatically initiate a fiat wire to the recipient’s financial institution fiat account.
The following only applies to User Type B: You may not redeem EUROC with Circle unless and until you open a Circle Account. Eligibility for and requirements related to opening a Circle Account are set forth in the Circle Account User Agreement.
The following applies to both User Type A and User Type B: Your use of EUROC and EUROC Services (as applicable), is subject to these Terms and Circle’s obligations hereunder are conditional on you complying with its provisions. You understand that any violation of these Terms may result in potential consequences, including the possible loss or forfeiture of euro tokenized for EUROC. For a description of the process for tokenizing euro to EUROC and redeeming EUROC for euro, please see here.
You understand and agree that sending EUROC to another address automatically transfers and assigns to the owner of that address (a “Holder”), and any subsequent Holder, the right to redeem EUROC for euro funds so long as the Holder is eligible to, and does, register a Circle Account. For the avoidance of doubt, if a Holder is not eligible to register a Circle Account, or fails to do so, such Holder is not entitled to redeem EUROC with Circle.
Each EUROC is intended to maintain a value of 1 euro. In order to issue 1 EUROC, a corresponding 1 euro (or an equivalent amount of euro-denominated assets) is held in the EUROC Reserves. Circle commits to redeem 1 EUROC for 1 euro, subject to these Terms, applicable law, and any fees where applicable. While Circle may hold the EUROC Reserves in interest-bearing accounts or other yield-generating instruments, you acknowledge that you are not entitled to any interest or other returns earned on such funds. EUROC does not itself generate any interest or return for holders of EUROC and only represents your right to redeem EUROC for an equivalent amount of euro through your account with Circle.
- Applicable Laws and Regulations
Your holding and use of EUROC, and any use of the EUROC Services, is subject to the laws, regulations, and rules of any applicable governmental or regulatory authority, including, without limitation, all applicable tax, anti-money laundering (“AML”) and counter-terrorist financing (“CTF”) provisions and sanctions. You agree to act in compliance with and be legally bound by these Terms and all applicable laws and regulations. These Terms are conditional on your continued compliance at all times with these Terms and all applicable laws and regulations.
Applicable laws require us to prevent Restricted Persons from holding EUROC using EUROC Services. A Restricted Person means any person that is the subject or target of any sanctions, including a person that is:
- named in any Sanctions-related list maintained by the U.S. Department of State; the U.S. Department of Commerce, including the Bureau of Industry and Security’s Entity List and Denied Persons List; or the U.S. Department of the Treasury, including the OFAC Specially Designated Nationals and Blocked Persons List, the Sectoral Sanctions Identifications List, and the Foreign Sanctions Evaders List; or any similar list maintained by any other relevant governmental authority;
- located, organized or resident in a country, territory or geographical region which is itself the subject or target of any territory-wide Sanctions (a “Restricted Territory”) (currently, the Crimea region of Ukraine, Cuba, Iran, North Korea, and Syria); or
- owned or controlled by any such person or persons listed above.
- Eligibility; Limitations
The following applies to both User Type A and User Type B: Circle Accounts, EUROC Services and support for EUROC are currently only available to individuals and institutions (as applicable) located in supported jurisdictions. For a complete list of currently supported jurisdictions, please see here.
By holding or using EUROC, or accessing or using the EUROC Services, you further represent and warrant that:
You also understand that there are additional representations and warranties made by you elsewhere in (or by reference in) these Terms and that any misrepresentation by you is a violation of these Terms.
If Circle suspects or determines that you or any of your authorized users or customers, as applicable, have violated this these Terms, including, but not limited to, attempting to transact or transacting with Blocked Addresses (as defined in Section 13) or attempting to engage or engaging in Restricted Activities or Prohibited Transactions, and you have a Circle Account, then Circle may be forced to terminate your Circle Account and you may forfeit any euro funds otherwise eligible for redemption.
Notwithstanding the foregoing, Circle may determine not to make EUROC or the EUROC Services, in whole or in part, available in every market, either in its sole discretion or due to legal or regulatory requirements, depending on your location. We may also, without liability to you or any third party, refuse to let you register for a Circle Account.
The following only applies to User Type A: Use of certain EUROC Services in a Circle Account may have further eligibility requirements that will need to be verified prior to you using such EUROC Services, or from time to time in order to continue your use of the EUROC Services, and may be subject to additional terms and conditions.
Please visit Support here or contact Support at email@example.com to report any violations of these Terms or to ask any questions regarding these Terms or the EUROC Services, as applicable.
- AML and CTF Compliance
Our AML and CTF procedures are guided by all applicable laws and regulations regarding AML and CTF. These standards are designed to prevent the use of the EUROC Services for money laundering or terrorist financing activities. We take compliance very seriously and it is our policy to take all necessary steps to prohibit fraudulent transactions, report suspicious activities, and actively engage in the prevention of money laundering and any related acts that facilitate money laundering, terrorist financing or any other financial crimes.
- USA PATRIOT Act Notification
This Section 7 applies only to User Type A and if your country of residence is the United States:
Please also note that Section 326 of the USA PATRIOT Act of 2001 requires all financial institutions to obtain, verify, and record information that identifies each person who registers a Circle Account. This federal requirement applies to all new users. This information is used to assist the U.S. Government in the fight against the funding of terrorism and money laundering activities. You will be required to comply with our KYC procedures in order to redeem any EUROC.
- EUROC Support Only; Copies, Forks & Advanced Protocols Not Supported
The following only applies to User Type A: Your Circle Account supports sending and receiving EUROC. Subject to the terms of the Circle Account User Agreement, if you attempt to send any other virtual currency, token, digital currency, or similar digital assets other than EUROC or Supported Digital Currencies (as defined in the Circle Account User Agreement) (“Other Digital Assets”) to your Circle Account, such Other Digital Assets may be lost forever. Please refer to your Circle Account User Agreement for a list of Supported Digital Currencies. If you attempt to send EUROC from your Circle Account to a wallet or address that does not support EUROC, your EUROC will be lost forever. Circle bears no responsibility for any losses you might incur as a result of you sending Other Digital Assets to your Circle Account or you sending EUROC from your Circle Account to a wallet or address that does not support EUROC.
The following applies to both User Type A and User Type B: As a result of the decentralized and open source nature of EUROC it is possible that a party unaffiliated with Circle could create an alternative, equivalent version of EUROC either on one of the EUROC Supported Blockchains or on an unsupported blockchain (a “copy”) that operate independently from EUROC. Similarly, it is possible that a party unaffiliated with Circle may create an asset and purport that such asset is collateralized by or otherwise incorporates EUROC into its design (a “wrapper”). Circle supports only EUROC and is under no obligation to support any copies of EUROC or wrappers and assumes no responsibility for any value that might be lost as a result of this lack of support of copies of EUROC.
As a result of the decentralized and open source nature of the blockchains on which EUROC is supported, it is possible that a party unaffiliated with Circle could create an alternative version of the blockchain (a “fork”). Note that in the event of a fork of one of the EUROC Supported Blockchains, Circle may be forced to suspend all activities relating to EUROC (including tokenizing euro for EUROC, redeeming EUROC for euro, or sending and receiving EUROC) for an extended period of time until Circle has determined in its sole discretion that such functionality can be restored (“Downtime”). This Downtime will likely occur immediately upon a “fork”, potentially with little to no warning, and during this period of Downtime you will not be able to conduct various activities involving EUROC. In the event of a fork of one of the EUROC Supported Blockchains, Circle shall, in its sole discretion, determine which fork it will support, if any.
- EUROC Supported Blockchains and Smart Contract Modifications
EUROC operates on EUROC Supported Blockchains. Circle does not have any ability or obligation to prevent or mitigate attacks or resolve any other issues that might arise with any EUROC Supported Blockchain. Any such attacks or delays on any EUROC Supported Blockchain might materially delay or prevent you from sending or receiving EUROC, and Circle shall bear no responsibility for any losses that result from such issues.
Note that in certain circumstances, including, but not limited to, a copy or fork of a EUROC Supported Blockchain or the identification of a security issue with a EUROC Supported Blockchain, Circle may be forced to suspend all activities relating to EUROC (including tokenizing euro for EUROC, redeeming EUROC for euro, or sending and receiving EUROC) for an extended period of time until such Downtime is over and EUROC Services can be restored. This Downtime will likely occur immediately upon a copy or fork of any EUROC Supported Blockchain, potentially with little to no warning, and during this period of Downtime you will not be able to conduct various activities involving EUROC.
Circle reserves the right to migrate EUROC to another blockchain or protocol in the future in its reasonable discretion. Upon Circle’s request, you agree to take any and all actions reasonably necessary to effectuate the migration of your EUROC to another blockchain or protocol identified by Circle. If you fail to effectuate such migration, the EUROC may not be compatible with your Circle Account going forward. Circle will not be responsible or liable for any damages, losses, costs, fines, penalties or expenses of whatever nature, whether or not reasonably foreseeable by the parties, which you may suffer, sustain or incur, arising out of or relating to your failure to effectuate such migration of your EUROC to another blockchain or protocol identified by Circle.
By entering into these Terms, you agree to receive electronic communications and notifications in accordance with our E-Sign Consent Policy.
These Terms are provided to you and communicated in English. We will also communicate with you in English for all matters related to EUROC and your use of EUROC Services. Where we have provided you with a translation of the English language version of these Terms, you agree that such translation is provided for your convenience only and that the English language version of these Terms govern your holding and use of EUROC, and the EUROC Services, as applicable.
- Limited License; IP Rights
The following only applies to User Type A: We grant you a limited, non-exclusive, non-sublicensable, and non-transferable license, subject to the terms and conditions of these Terms, to access and use the EUROC Services solely for approved purposes as determined by Circle. Any other use of the EUROC Services is expressly prohibited. Circle and its licensors reserve all rights in the EUROC Services and you agree that these Terms does not grant you any rights in or licenses to the EUROC Services except for the limited license set forth above. Except as expressly authorized by Circle, you agree not to modify, reverse engineer, copy, frame, scrape, rent, lease, loan, sell, distribute, or create derivative works based on the EUROC Services, in whole or in part. If you violate any portion of these Terms, your permission to access and use the EUROC Services may be terminated pursuant to these Terms.
"Circle.com", "Circle", and all logos related to the EUROC Services are either trademarks, or registered marks of Circle or its licensors. Whether or not you have a Circle Account, you may not copy, imitate, or use them without Circle's prior written consent. All right, title, and interest in and to the Circle website, any content thereon, the EUROC Services, and all technology and any content created or derived from any of the foregoing is the exclusive property of Circle and its licensors.
- Risk Factors & Disclosures
The following list of risks associated with EUROC and the EUROC Services is not exhaustive.
No guarantee of price stability on Third Party Platforms
Subject to the limitations set forth in these Terms, (i) when Circle tokenizes euro for EUROC it will always do so at a rate of one euro (€1) per one (1) EUROC; and (ii) when Circle redeems EUROC for euro, it will always redeem such EUROC at a rate of one euro (€1) per one (1) EUROC, less fees where applicable.
Circle does not guarantee that the value of one (1) EUROC will always equal 1 euro (€1) on other platforms. Due to a variety of factors outside of Circle’s control, the value of EUROC on third-party platforms such as cryptocurrency exchange platforms could fluctuate above or below 1 euro (€1). Although a EUROC is always redeemable for €1, less applicable fees (if any), Circle cannot control how third parties quote or value EUROC, and Circle is not responsible for any losses or other issues that may result from fluctuations in the value of EUROC.
EUROC is based on open source software and runs on EUROC Supported Blockchains. This means that third parties can elect to support EUROC on their platforms without any authorization or approval by Circle or anyone else. As a result, EUROC support on any third-party platform does not imply any endorsement by Circle that such third-party services are valid, legal, stable or otherwise appropriate. Circle is not responsible for any losses or other issues you might encounter using EUROC on non-Circle platforms.
You accept all consequences of sending EUROC. EUROC transactions are not reversible. Once you send EUROC to an address, you accept the risk that you may lose access to, and any claim on, that EUROC indefinitely or permanently. For example, (i) an address may have been entered incorrectly and the true owner of the address may never be discovered, (ii) you may not have (or subsequently lose) the private key associated with such address, (iii) an address may belong to an entity that will not return the EUROC, or (iv) an address belongs to an entity that may return the EUROC but first requires action on your part, such as verification of your identity. For the avoidance of doubt, nothing in these Terms is intended to obligate Circle to track, verify or determine the provenance of EUROC balances for Users, including any form of security interests claimed thereon.
Blocked Addresses & Forfeited Funds
Circle reserves the right to “block” certain EUROC addresses and, if such addresses are Circle custodied addresses, freeze associated EUROC (temporarily or permanently) that it determines, in its sole discretion, may be associated with illegal activity or activity that otherwise violates these Terms (“Blocked Addresses”). In the event that you send EUROC to a Blocked Address, or receive EUROC from a Blocked Address, Circle may freeze such EUROC and take steps to terminate your EUROC Account. In certain circumstances, Circle may deem it necessary to report such suspected illegal activity to applicable law enforcement agencies and you may forfeit any rights associated with your EUROC, including the ability to redeem EUROC for euro. Circle may also be required to freeze EUROC and/or surrender associated euro held in Segregated Accounts in the event it receives a legal order from a valid government authority requiring it to do so.
Blacklisting by Circle
EUROC is issued and redeemed by Circle and is subject to the Circle Euro Coin Access Denial Policy.
Software protocols and operational challenges
You are aware of and accept the risk of operational challenges. Circle may experience sophisticated cyber-attacks, unexpected surges in activity or other operational or technical difficulties that may cause interruptions to the EUROC Services. You understand that the EUROC Services may experience operational issues that lead to delays, including delays in redeeming EUROC. You agree to accept the risk of transaction failure resulting from unanticipated or heightened technical difficulties, including those resulting from sophisticated attacks. You agree not to hold Circle accountable for any related losses.
You are responsible for complying with applicable law. You agree that Circle is not responsible for determining whether or which laws may apply to your transactions, including tax laws. You are solely responsible for reporting and paying any taxes arising from your use of EUROC or the EUROC Services, including any accurate reporting of the tax or legal status of EUROC in your jurisdiction.
Legal treatment of EUROC transfers
The regulatory status of EUROC and blockchain technology is unclear or unsettled in many jurisdictions. It is difficult to predict how or whether regulatory agencies may apply existing regulation with respect to EUROC, blockchain technology and its applications. Accordingly, it is not possible to determine whether a EUROC transfer would be recognized under applicable law by a court or regulator at the U.S. state, U.S. federal, or international level.
Legislative and regulatory changes
Legislative and regulatory changes or actions at the U.S. state, U.S. federal, or international level may adversely affect the tokenization of euro into EUROC, and the use, transfer, redemption and/or value of EUROC.
No deposit insurance
EUROC held in your Circle Account is not subject to deposit insurance protection, including, but not limited to, (i) where your country of residence is the United States, the Federal Deposit Insurance Corporation insurance or Securities Investor Protection Corporation protections; or (ii) where your country of residence is outside of the United States, the United Kingdom Financial Services Compensation Scheme or equivalent scheme in your country of residence.
Claim on funds
Only Users Type A can redeem EUROC directly with Circle. For Users Type A, your ability to redeem 1 euro with us for each EUROC is conditional on (i) your possession of a corresponding amount of EUROC associated with a registered Circle Account, (ii) no violation of these Terms or your Circle Account User Agreement, and (iii) no action, pending or otherwise, by a regulator, law enforcement or a court of competent jurisdiction that would restrict redemption.
Sending EUROC to another address automatically transfers and assigns to that Holder, and any subsequent Holder, the right to redeem EUROC for euro with us so long as the Holder is eligible to, and does, register a Circle Account (and thereby becomes a User Type A).
Depending on the actions of the owners of EUROC addresses before your receipt of EUROC from another EUROC address, it is possible that the transfer of EUROC between EUROC addresses could result in the EUROC in your account becoming subject to a lien or other form of security interest before redemption.
On-chain transactions irreversible
When EUROC is sent to a third-party EUROC address, such transaction is completed on EUROC Supported Blockchains. This means that such transaction is irreversible and Circle does not have the ability to reverse or recall any transaction once initiated. You bear all responsibility for any losses that might be incurred as a result of sending EUROC to an incorrect or unintended EUROC address.
You understand and agree that individuals or entities affiliated with Circle may hold, purchase, sell, or otherwise engage in transactions using or involving EUROC. You further understand and agree that such persons may engage in this activity for any reason, including but not limited to engaging in commercial transactions, promoting transaction activity that utilizes EUROC, or otherwise supporting the use or adoption of EUROC. This activity may involve selling EUROC to other entities for provision to their end users. You understand and agree that no individual or entity, whether affiliated with Circle or otherwise, is under any obligation to engage in these activities, and they may be discontinued at any time.
- Third Parties
You understand and agree that Circle does not control any products or services sold or offered by third parties using the EUROC Services.
Circle is not liable for any losses or issues that may arise from such third-party transactions, including, but not limited to, failure to comply with applicable law and regulations (including any consequences for illegal transactions that might be triggered under these Terms), the quality and delivery of such products and services, or your satisfaction with any products or services, the purchase of which is facilitated by the EUROC Services. If you are not satisfied with any goods or services purchased from a third party using the EUROC Services, you must handle those issues directly with the third-party seller.
- Fees; Authorization
The following only applies to User Type A: Except as disclosed on the EUROC Fee Schedule or as otherwise disclosed to you prior to completing a transaction in your Circle Account, Circle will not charge you any fees for tokenizing euro for EUROC, or receiving EUROC. As disclosed on the EUROC Fee Schedule, Circle does charge fees in connection with sending EUROC on chain out of the Circle Account. You should always check the EUROC Fee Schedule before completing a transaction in your Circle Account to make sure you understand exactly what fees might be incurred. You also agree to pay any other fees that may be charged by your bank in connection with sending funds to Circle or receiving funds from Circle.
- Currency Conversion
The following only applies to User Type A: All tokenizations of euro will be credited in EUROC to your Circle Account based on a rate of one (1) EUROC per 1 euro (€1). If you wire funds to Circle to complete a tokenization of euro into EUROC, you should denominate your wire transfer in euro. If you transmit your wire in a currency other than euro, Circle’s banking partners will convert such funds to euro at such bank’s then applicable conversion rate and may charge additional fees for completing such currency conversion. Your Circle Account will then be credited with an amount of EUROC equal to the amount of euro that results following such currency conversion and deduction of any fees charged for such currency conversion. Circle is not responsible for any processing delays that may result in connection with completing such currency conversion. Additionally, Circle’s banking partners may not support all non-euro currencies, and may be forced to reject or return a wire received in a non-supported currency. Note that your Circle Account only supports EUROC amounts out to two decimal places, so all EUROC amounts will be rounded down to two decimal places.
- Right to Change/Remove Features or Suspend/Delay Transactions
The following only applies to User Type A: We reserve the right to (i) change, suspend, or discontinue any aspect of the EUROC Services at any time, including hours of operation or availability of any feature, without notice and without liability and (ii) decline to process any issuance or redemption without prior notice and may limit or suspend your use of one or more EUROC Services at any time, in our sole discretion. Our rights under this paragraph are subject to our obligations under applicable law and licenses, including but not limited to our reasonable suspicion of inappropriate or illegal conduct. Suspension of your use of any of the EUROC Services will not affect your rights and obligations pursuant to these Terms. We may, in our sole discretion, delay issuances or redemptions if we reasonably believe the transaction is suspicious, may involve fraud or misconduct, violates applicable laws, or violates the terms of these Terms.
- Transactions Irreversible
The following only applies to User Type A: Once a transaction has been initiated, it cannot be reversed, as further described in Section 13 above. Except as set forth in these Terms, all transactions processed through the EUROC Services are non-refundable. You may have additional refund or chargeback rights under your agreement with the recipient of such funds, your bank, or applicable law. You should periodically review statements from your bank, which should reflect all applicable transactions made using that payment method. You can also access the record of your transactions by logging into your Circle Account.
- Insufficient Funds
The following only applies to User Type A: If a payment made to tokenize euro for EUROC is reversed by your bank or Circle’s banking partners after a tokenization of euro for EUROC is completed, then Circle reserves the right to (i) retroactively cancel such tokenization of euro for EUROC and deduct such EUROC from your Circle Account, (ii) deduct such amounts from future EUROC issuances to your Circle Account or otherwise received into your Circle Account, (iii) suspend your Circle Account and access to the EUROC Services until resolved, (iv) if you maintain more than one Circle Account, set off the negative amount of EUROC in one Circle Account by applying the amount of EUROC you hold in your other Circle Account(s) against the negative amount, and (v) pursue legal action or any other means of recovery legally available. To secure your performance of these Terms, you grant to Circle the right to (a) block transactions involving EUROC from your account, including any non-EUROC account, and (b) set off any fees or other amounts owed by you against funds Circle holds on your behalf.
In the event that Circle is forced to engage a third party to assist with the recovery of any funds owed by you to Circle, you will be charged any fees or expenses that are incurred by Circle in connection with such recovery efforts, including, but not limited to, collection fees, currency conversion fees, legal fees or convenience fees charged by third parties. You hereby explicitly agree that all communication in relation to a funds owed by you to Circle or a delinquent account will be made by electronic mail or phone. Such communication may be made by Circle or by any third party acting on its behalf, including but not limited to a third-party collection agent. Note that if Circle is forced to engage such third parties in connection with recovering amounts that you owe Circle, your credit may be negatively impacted.
- Restricted Activities
In connection with your holding or use of EUROC, or the EUROC Services (as applicable), you hereby agree that you will not:
(such activities, “Restricted Activities”).
- Prohibited Transactions
Using EUROC or the EUROC Services for transactions related to the following is prohibited, and Circle reserves the right to monitor and, if appropriate, block or otherwise prevent transactions that relate to:
(such transactions, “Prohibited Transactions”).
In the event that Circle learns you are making any such Prohibited Transactions, Circle will consider it to be a violation of these Terms and may also suspend or terminate your Circle Account, which can result in the potential forfeit of any euro funds otherwise eligible for redemption.
The following only applies to User Type A: Circle will maintain a record of your transaction history pursuant to the terms of the Circle Account User Agreement. This transaction history will include all transactions you complete with Circle including tokenizing euro for EUROC, redeeming EUROC for euro, and transferring EUROC.
- Indemnification; Release
The following only applies to User Type A: Section 22 of the Circle Account User Agreement is hereby incorporated into these Terms by reference and shall apply in all respects to these Terms and your use of EUROC Services and our products and services as contemplated herein.
The following only applies to User Type B: You agree to indemnify and hold Circle, its affiliates, and service providers, and each of their officers, directors, agents, joint venturers, employees, and representatives harmless from any claim or demand (including attorneys’ fees and any losses, fines, fees or penalties imposed by any regulatory authority) arising out of your breach of these Terms, your violation of any law or regulation or your holding or use of EUROC.
For the purpose of this Section 23, the term “losses” means all net costs reasonably incurred by us or the other persons referred to in this Section which are the result of the matters set out in this Section 23 and which may relate to any claims, demands, causes of action, debt, cost, expense or other liability, including reasonable legal fees (without duplication).
If you have a dispute with one or more Users or third parties, you release Circle (and its affiliates and service providers, and each of their officers, directors, agents, joint ventures, employees and representatives) from all claims, demands, and damages (actual and consequential) of every kind and nature arising out of or in any way connected with such disputes.
- Limitation of Liability; No Warranty
The following only applies to User Type A: Section 23 of the Circle Account User Agreement is hereby incorporated into these Terms by reference and shall apply in all respects to these Terms and your use of EUROC Services and our products and services as contemplated herein.
The following only applies to User Type B: YOU EXPRESSLY UNDERSTAND AND AGREE THAT CIRCLE AND OUR AFFILIATES AND SERVICE PROVIDERS, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS, JOINT VENTURERS, EMPLOYEES, AND REPRESENTATIVES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF CIRCLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, RESULTING FROM: (I) THE USE OR THE INABILITY TO HOLD OR USE EUROC; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION, OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO INVOLVING EUROC; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; OR (IV) ANY OTHER MATTER INVOLVING EUROC.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH EUROC, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE HOLDING AND USE OF EUROC.
EUROC IS PROVIDED "AS IS" AND WITHOUT ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY. CIRCLE, OUR AFFILIATES, AND OUR RESPECTIVE OFFICERS, DIRECTORS, AGENTS, JOINT VENTURERS, EMPLOYEES, AND SUPPLIERS SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. CIRCLE MAKES NO WARRANTY THAT (I) THE EUROC WILL MEET YOUR REQUIREMENTS, (II) THE EUROC WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR (III) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU WILL MEET YOUR EXPECTATIONS.
- Force Majeure
Circle shall have no liability for any failure or delay resulting from any condition beyond our reasonable control, including but not limited to governmental action or acts of terrorism, earthquake, fire, flood, or other acts of God, labor conditions, power failures, equipment failures, and Internet disturbances.
Circle may amend any portion of these Terms at any time by posting the revised version of these Terms with an updated revision date. The changes will become effective, and shall be deemed accepted by you, the first time you access or use EUROC or the EUROC Services after the initial posting of the revised Terms and shall apply on a going-forward basis with respect to transactions initiated after the posting date. In the event that you do not agree with any such modification, your sole and exclusive remedy is to terminate your use of the EUROC Services and terminate your Circle Account (if any). You agree that we shall not be liable to you or any third party as a result of any losses suffered by any modification or amendment of these Terms.
If the revised Terms includes a material change, we will provide you with prior notice via our website and/or email before the material change becomes effective. For this purpose a “material change” means a significant change other than changes that (i) are to your benefit, (ii) are required to be made to comply with applicable laws and/or regulations or as otherwise required by one of our regulators, (iii) relates to a new product or service made available to you, or (iv) otherwise clarifies an existing term.
- Assignment and Third-Party Holders
You may not transfer or assign these Terms or any rights or obligations hereunder, by operation of law or otherwise and any such attempted assignment shall be void, subject to the following exception. Sending EUROC to an address will automatically transfer and assign to that Holder, and any subsequent Holder, the right to redeem EUROC for euro so long as the Holder is eligible to, and does, register a Circle Account.
Each Holder is subject to all terms of these Terms as if a User including, but not limited to, the requirements to not transact with Blocked Addresses and not engage in Restricted Activities or Prohibited Transactions.
We reserve the right to freely assign these Terms and the rights and obligations of these Terms to any third party at any time without notice or consent. If you object to such transfer or assignment, you may stop holding and using EUROC; further if you are a User Type A, you may also stop using our EUROC Services, and terminate these Terms by contacting Support at firstname.lastname@example.org and asking us to close your Circle Account.
Upon termination of these Terms (and termination of your Circle Account, if you are a User Type A), all rights and obligations of the parties that by their nature are continuing will survive such termination.
- Website; Third Party Content
Circle strives to provide accurate and reliable information and content on the Circle website, but such information may not always be correct, complete, or up to date. Circle will update the information on the Circle website as necessary to provide you with the most up to date information, but you should always independently verify such information. The Circle website may also contain links to third-party websites, applications, events or other materials (“Third Party Content”). Such information is provided for your convenience and links or references to Third Party Content do not constitute an endorsement by Circle of any products or services. Circle shall have no liability for any losses incurred as a result of actions taken in reliance on the information contained on the Circle website or in any Third Party Content.
- Legal Compliance
The EUROC and EUROC Services are subject to AML and CTF provisions, including Sanctions. By holding or using EUROC, or using the EUROC Services, you represent and warrant that your actions are not in violation of Sanctions. Without limiting the foregoing, you may not hold or use EUROC, or use the EUROC Services if you are a Restricted Person or intend to transact with or on behalf of any Restricted Persons.
- Governing Law; Venue
The laws of the State of Delaware and applicable United States federal law, including the Federal Arbitration Action as specified herein, shall govern these Terms.
- Entire Agreement
The following only applies to User Type A: Notwithstanding anything to the contrary set forth in these Terms or otherwise, in the event of a conflict between any term set forth herein and any term set forth in the Circle Account User Agreement (i) in connection with any EUROC transaction, the terms of these Terms shall control, and (ii) in respect of any other Digital Currency transaction, the terms of the Circle Account User Agreement shall control.
- State-Specific Disclosures
Note that while Circle is licensed in many states as a money transmitter, not all states in which we are licensed regulate virtual currency activity as money transmission. Additionally, certain of these states have required specific disclosures of this fact, which can be found below and/or on the Licenses page found at: https://www.circle.com/en/legal/licenses. Verification of the licensing status of Circle for all states that use the Nationwide Mortgage Licensing System (NMLS) may be obtained at https://nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/1201441 (Company Legal Name: Circle Internet Financial, LLC; NMLS ID: 1201441). Note that this Section 33 may be continuously updated with additional state-specific disclosures as may be required by the states in which we hold licenses and the date of last update will be reflected directly above.
Circle is licensed by the Alaska Division of Banking & Securities as a money transmitter. Please note that this license does not cover the transmission of virtual currency. If you are located in the State of Alaska and have a complaint, please first contact Circle Support by visiting the Circle Support Portal here: https://www.circle.com/en/support-portal.
If your issue is unresolved by Circle, either via the method above or by contacting its phone number, (857) 263-3784, please submit formal complaints with the state of Alaska, Division of Banking & Securities. Formal complaints must be in writing, please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf.
Formal complaint forms may be submitted via:
Mail: Division of Banking & Securities PO Box 110807
Juneau, AK 99811-0807
If you have any questions regarding formal complaints, please call 907-465-2521.
If you have a complaint, please first contact Circle Support by visiting the Circle Support Portal here: https://www.circle.com/en/support-portal.
After first contacting Circle, if you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to:
#1 Commerce Way, Suite 402
Little Rock, Arkansas 72202
Phone Number: 1-501-324-926
In California, Circle Payments, LLC is licensed as a money transmitter (NMLS ID: 1415802; License Number 2549). If you have complaints with respect to any aspect of the money transmission activities conducted by this licensee, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, 1-866-275-2677, by e-mail at Ask.DFPI@dfpi.ca.gov, or by mail at:
Attn: Consumer Services Office
2101 Arena Blvd
Sacramento, CA 95834
Circle is licensed by the Colorado Division of Banking as a money transmitter. Please note that the license issued to Circle by the Colorado Division of Banking does not cover the exchange or transmission of virtual currency. The Colorado Division of Banking does not license or regulate services related to virtual currency, including, but not limited to, transmission or exchange of virtual currency which may be conducted by Circle.
Entities other than FDIC-insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.
If you have a Question about or Problem with YOUR TRANSACTION – THE MONEY YOU SENT: You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY: ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:
1560 Broadway, Suite 975
Denver, Colorado 80202
Section 12-52-116, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers.
If you have a complaint, please first contact Circle Support by visiting the Circle Support Portal here: https://www.circle.com/en/support-portal.
For complaints directly to the Florida Office of Financial Regulation, please send correspondence to:
Division of Finance
200 E. Gaines Street
Tallahassee, FL 32399-0376
Toll-Free Number: 1-800-848-3792
NOTICE: By the Florida Office of Financial Regulation
By granting Circle a license, the Florida Office of Financial Regulation is not endorsing the use of digital or virtual currencies.
- U.S. currency is legal tender backed by the U.S. government.
- Digital and virtual currencies are not issued or backed by the U.S. government, or related in any way to U.S. currency, and have fewer regulatory protections.
- The value of digital and virtual currencies is derived from supply and demand in the global marketplace which can rise or fall independently of any fiat (government) currency.
- Holding digital and virtual currencies carries exchange rate and other types of risk.
- Potential users of digital or virtual currencies, including but not limited to Bitcoin, should be forewarned of a possible financial loss at the time that such currencies are exchanged for fiat currency due to an unfavorable exchange rate. A favorable exchange rate at the time of exchange can result in a tax liability. Please consult your tax advisor regarding any tax consequences associated with your holding or use of digital or virtual currencies.
If you have a complaint, please first contact Circle Support by visiting the Circle Support Portal here: https://www.circle.com/en/support-portal.
For complaints directly to the Illinois Division of Financial Institutions, please send correspondence to:
320 West Washington Street, 3rd Floor
Springfield, IL 62786
Toll-Free Number: 1-888-473-4858
Circle is licensed by the Kentucky Department of Financial Institutions as a money transmitter. Please note that the license issued to Circle by the Kentucky Department of Financial Institutions does not cover the exchange or transmission of virtual currency. The Kentucky Department of Financial Institutions does not currently license or regulate services related to virtual currency including but not limited to transmission or exchange which may be conducted by Circle.
Circle is licensed by the Louisiana Office of Financial Institutions as a money transmitter. The Louisiana Office of Financial Institutions does not currently license or regulate services related to virtual currency including but not limited to transmission or exchange which may be conducted by Circle.
Circle is licensed by the Maryland Department of Labor, Licensing and Regulation as a money transmitter. Please note that the license issued to Circle by the Maryland Department of Labor, Licensing and Regulation does not cover the exchange or transmission of virtual currency. The Maryland Department of Labor, Licensing and Regulation does not currently license or regulate services related to virtual currency including but not limited to transmission or exchange which may be conducted by Circle.
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Circle Internet Financial, LLC (License # 1201441, NMLS # 1201441), at:
Baltimore, MD 2120
Toll-Free Number: 1-888-784-0136
Verification of the licensing status of Circle Internet Financial, LLC may be obtained at https://nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/1201441.
Circle is licensed by the Minnesota Department of Commerce as a money transmitter. Please note the license issued to Circle by the Minnesota Department of Commerce does not cover the exchange or transmission of virtual currency. A transfer of fiat or virtual currency can be paid out to a recipient within a short time. After the currency is paid out, you may not be able to obtain a refund from Circle, even if the transfer was the result of fraud, except under limited circumstances.
Some common scams perpetuated through virtual currency exchanges are as follows:
- Investors looking to get in on what some people consider a modern-day gold rush are finding new investment options opening up to them all the time. Many of these solicitations are marketed aggressively through social media. For example, there are initial coin offerings (ICOs) or initial token offerings (ITOs). When an issuer makes an ICO or ITO, it sells “coins” or “tokens” in order to fund a proposed project. These coins or tokens are not the same as common stock or other securities. While these offerings may sound like an initial public offering (IPO), they could not be more different. IPOs operate in a highly regulated environment. While securities or commodities regulations apply to ICOs and ITOs, many are unregistered and operate outside of these investor protection regulatory requirements.
- Fake digital wallets: A digital wallet is used to store, send and receive cryptocurrencies. Scammers design a fake digital wallet to lure users into providing their private key or code that enables the wallet to open. Once a scammer receives the private key, he or she can steal all the cryptocurrency from the owner’s digital wallet.
- Pump-and-dumps: Groups of individuals coordinate to buy a thinly-traded cryptocurrency, promote the cryptocurrency on social media to push up demand and the price, and then sell it in a coordinated sale. The price plummets and those unaware of the scheme are left with the devalued cryptocurrency.
- Multi-level marketing platforms: Companies lure investors through the promise of high interest with low risk. These investors are then incentivized to recruit more members.
If you have a complaint, or wish to report fraud or suspected fraud, please first contact Circle Support by contacting its phone number, (857) 263-3784, or by visiting the Circle Support Portal here: https://www.circle.com/en/support-portal.
- New York
Circle is licensed and regulated as a Money Transmitter and to conduct business involving virtual currency by the New York Department of Financial Services.
If you have a complaint, please first contact Circle Support by contacting its phone number, (857) 263-3784, or by visiting the Circle Support Portal here: https://www.circle.com/en/support-portal.
After first contacting Circle, if you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to:
NYS Department of Financial Services
One Commerce Plaza
Albany, NY 12257
Toll-Free Number: 1-877-226-5697
Please note the following disclosures associated with virtual currency:
- Virtual currency is not legal tender, is not backed by the government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections;
- Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the use, transfer, exchange, and value of virtual currency;
- Transactions in virtual currency may be irreversible, and, accordingly, losses due to fraudulent or accidental transactions may not be recoverable;
- Some virtual currency transactions shall be deemed to be made when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction;
- The value of virtual currency may be derived from the continued willingness of market participants to exchange fiat currency for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency should the market for that virtual currency disappear;
- There is no assurance that a person who accepts a virtual currency as payment today will continue to do so in the future;
- The volatility and unpredictability of the price of virtual currency relative to fiat currency may result in significant loss over a short period of time;
- The nature of virtual currency may lead to an increased risk of fraud or cyber attack;
- The nature of virtual currency means that any technological difficulties experienced by Circle may prevent the access or use of a customer's virtual currency; and
- Any bond or trust account maintained by Circle for the benefit of its customers may not be sufficient to cover all losses incurred by customers.
Additionally, the following further disclosures are applicable to Circle’s virtual currency customers:
- You may be liable for unauthorized virtual currency transactions occurring on your Circle Account. For more information regarding the circumstances under which you may be liable for unauthorized virtual currency transactions, please see Section 24 of the Circle Account Agreement.
- Circle does not currently support preauthorized virtual currency transfers.
- Circle will not provide periodic account statements to you. However, your transaction history is always available on Circle. It is important for you to understand that it is your sole responsibility to review your transaction history and any notices. You also understand that for the purposes of review and acknowledgment, you agree to be deemed to have reviewed your transaction history and all notices on at least a monthly basis. Your transaction history contains all of your trading activity, including pending transactions, deposits and withdrawals, as well as your fiat currency and virtual currency balances; however, please note that nothing in your transaction history should be treated as a valuation.
- After each transaction has been placed, Circle will send you a receipt evidencing your transaction via email. Further evidence of your transactions will be available to you in your transaction history, as discussed above.
- Circle reserves the right to change these Terms at any time, with or without advance notice to you, as the case may be. For more information on amendments to these Terms, please see Section 26.
Please note that this license and the required surety bond do not cover the transmission of virtual currency. Circle is licensed by the Tennessee Department of Financial Institutions as a money transmitter. The Tennessee Department of Financial Institutions does not regulate virtual currency.
After first contacting Circle, if you still have an unresolved complaint regarding the company's money transmission or currency exchange activity, please direct your complaint to:
2601 North Lamar Boulevard
Austin, Texas 78705
Toll-Free Number: 1-877-276-5554
Circle is licensed by the Virginia State Corporation Commission as a money transmitter, but such license does not cover the transmission of virtual currency (Bitcoin).
If you have a complaint, please contact Circle Support by visiting the Circle Support Portal here: https://www.circle.com/en/support-portal.
After first contacting Circle, if you still have an unresolved complaint regarding Circle’s money transmission activity, you may file it by contacting the Washington Division of Consumer Services at:
Mail or fax: https://dfi.wa.gov/sites/default/files/money-services-complaint.pdf
Call: (360) 902-8703 or 1-877-RING DFI (1-877-746-4334).
Email us: CSEnforceComplaints@dfi.wa.gov